contact

A Pegai team member will be happy to assist you by phone or email.

By Phone

1+ 877-885-8580

Monday to Friday

9AM - 4PM (CST)

By Email

help@pegai.com

Monday to Friday

9AM - 4PM (CST)

FAQs

To be eligible for a refund, the merchandise must be unused, non-personalized, and returned within 30 days of reciept. Please refer to our full returns and exchanges policy here.

Not only do we use artisan grade leathers, we exclusively select full-grain and top-grain leather hides for use in our crafts.

As of early 2024, we are crafting all our products in the historic luxury leather town, Ubrique of Spain. All PEGAI crafts are now made and shipped from our very own Ubrique workshop.

To ensure the proper care and longevity of your Pegai craft:

  • Store in a cool, dry place.
  • Avoid prolonged exposure to sunlight or rain.
  • Wipe away exessive moisture with a soft dry cloth.

Please refer to our full leather care guidelines here.