I love the bag but it came in folded and it left creases. It has scuff on the bottom side too. I like my bag crisp out of packaging and that it’s me giving creases over time. I was disappointed when i saw it right after I opened the box.
Hi, Charmane! Thank you so much for your review, and we're really, really sorry about this!
We noticed this was the second review that had an issue with the packaging. We have now decided to improve our Sharon Taba's packaging to ensure that this doesn't happen again.
We're really, really sorry again for all the inconvenience this has caused, and thank you so much for letting us know about these issues as it definitely helps us to be better! If there are any other concerns, please feel free to email us and we'll make sure to do our very best to assist.
Thank you so much again for still giving our products a chance!
After a few weeks of use, I am so, so happy about this bag. It is well-made. The finish is wonderful. It even smells nice. I love the leather and the craftsmanship of this bag that I plant to purchase one for my sister.
The bag is huge. Came stuffed in a box that is way too small so that has left folded marks on the bag. The quality of the leather looks fine. Would love to exchange for a smaller bag that would be properly packaged and sent. Will be returning this.
Hi, Sonja! We're really sorry about this! We tried reaching out to ask for some pictures so we can help you better with this issue.
We design the optimum packaging for all of our products in a way that will not harm the item. The leather will usually get into its shape once it's out of the box and once it's used. We're also constantly trying to improve how our products are packaged so you can receive them in their best form.
We're really, really sorry again for the inconvenience this has caused, but please always feel free to reach out to us if ever we can help further. Thank you so much for still considering our products!
The leather and workmanship on this tote is absolutely beautiful! Definitely worth it.